Frequently Asked Questions
Everything families ask before their first call.
general Questions
We serve all major areas of Jaipur including Vaishali Nagar, Malviya Nagar, Mansarovar, C-Scheme, Jagatpura, Raja Park, Tonk Road, Sitapura, Jhotwara and surrounding localities. For nearby towns, call us to confirm availability.
Yes. Every nurse, caretaker and physiotherapist is identity-verified, police-verified and skill-assessed before joining our panel, and works under ongoing supervision by our clinical coordinators.
Most services begin within 24 hours. Equipment delivery is usually same-day, and emergency requirements (oxygen, hospital attendance) are often fulfilled within a few hours.
Yes, we operate 24x7 including Sundays and holidays. Patient care and oxygen emergencies never wait, and neither do we.
services Questions
A caretaker supports daily living - feeding, hygiene, mobility and companionship. A nurse additionally performs clinical procedures such as injections, IV lines, wound dressing, catheter and Ryles tube care. Our coordinator helps you choose based on the patient's condition.
Yes, absolutely. If a nurse or attendant is not the right fit for any reason, we arrange a replacement promptly - usually within 24 hours - at no extra cost.
Yes. For home ICU and complex cases, a supervising physician reviews the patient regularly and coordinates with your treating doctor. Tele-consultation support is available for other services on request.
Equipment Rental Questions
Yes. Delivery, installation, demonstration and pickup within Jaipur are included for all rental equipment. A refundable security deposit applies per item.
Call our 24x7 support line and we repair or replace the unit - typically the same day. Critical equipment like oxygen concentrators and ventilators get priority emergency response.
Every unit is serviced, function-tested and sanitised with hospital-grade disinfectant before each rental. Respiratory equipment additionally gets purity/output testing.
Yes. Rentals are flexible - extend month to month, or call for pickup whenever the equipment is no longer needed. Deposits are refunded promptly after inspection.